An excellent opportunity has arisen to join a world leading global organisation, our client Client are currently recruiting for a Finance Team Leader. This is a temporary role to start ASAP and is expected to run for 12 MONTHS. The location for the role will be based in Leatherhead, Surrey. This role will be Monday to Friday. Candidates MUST be available to start ASAP.
The role is key part of the Client Finance Team, in a Customer facing environment within the UKI business, specifically within the Customer Finance Transactions team.
The role offers a fantastic opportunity for the right person to demonstrate leadership and deliver through others, and would allow an ambitious and successful candidate to progress further within the organisation and within their career.
A suitable candidate would be early to mid-career and have between 2-5 years professional experience, looking to/already studying for an accounting qualification (CIMA/ACA), and looking to progress within an organisation and their career to management level.
Previous Credit Control/SAP system experience is not necessary, however a strong ability to communicate and problem solve is essential, as well as proven ability to hold others to account.
Study support is provided in line with Client’s study support guidelines.
Main Job Purpose:
The primary purpose of the role is to supervise, lead and support a team of CCS’ – holding them accountable to delivering against KPI’s and targets, the performance management and reporting of this, and taking ownership for the development of the team.
The Team Leader is the lead expert within the CCS team who is expected to resolve complex issues and to have input into selected project work, while being the first escalation point for any issues the Customer Development sales team need assistance to resolve.
The CCS team maintains all customer specific pricing master data in SAP, creates all rebates (accruals) associated with customer trade investment and serves to ensure that customer promotional claims are resolved efficiently, accurately, within the expected turn-around-time and are matched to the appropriate rebate.
To have a fully operational awareness of the CCS role and to be able to technically lead for resolution of complex issues
To provide ad-hoc support where required to the CCS Manager and the CFT Manager (e.g. with project work when required) and cover for CCS’s within the team where necessary
Audit checking manual pricing & rebate forms for correct sign-off
Running VBOF programmes as and when required by the CFT Manager
To escalate invalid claims/deductions to the appropriate customer business manager and AFM for resolution with the customer or with CCS and CFT Manager if no resolution can be found
Supporting CCS’ in preparing for customer visits and attending these if necessary
To work with both Customer Development and the CCS Team to hold them accountable and ensure all claims turn around in a timely manner
Ensuring the CCS team are always aware of their performance against their targets and supporting performance development where necessary
To highlight IBM performance issues (e.g. turnaround time of claims) to the CFT management team.
To investigate rebate queries and take the initiative to root cause problems and put in place actions plans to ensure problems do not reoccur.
To ensure the CCS team support the Customer Development function in performing their monthly rebate review cycle and to close down any rebates identified as no longer required, and to challenge any rebates where appropriate via the CFT Management team.
To identify, suggest and implement opportunities for simplification and improvement of processes and Ways of working
Evidence of a strong ability to hold peers and managers accountable on a consistent basis and having the courage to have difficult conversations, sometimes with more senior individuals (Accountability & Responsibility)
Evidence of being able to deliver through influencing others (Accountability & Responsibility)
A proven track record of being able to manage conflicting priorities effectively to ensure that essential tasks are completed (Bias for Action)
Evidence of being able to challenge and change existing processes and ways of working (Growth Mindset)
Strong Excel skills – confident with manipulating data, using Pivot Tables & complex formulas
Previous transactional accounting experience
Previous experience of working with SAP
Understanding of the order to cash process and how the CFT department fits in with the wider finance and CD functions
Previous experience of managing/supervising a team (Building Talent & Teams)
Experience of working within a remote team
If you are interested please contact me via phone or email.