Appointment Setter – Wilmslow

Professional Industries:
  • Health & social care
Job Type:
  • Temporary
Reference Number: JM5109057
Location:
Wilmslow, UK
Description:

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Role: Appointment Setter

Location: Wilmslow 

Salary: £20,000 - £25,000 (OTE £37,500) 

Job type: Permanent

 

Job Description:

We are searching for a personable, thorough appointment setter to contact prospective clients via telephone and e-mail. The appointment setter's responsibilities include ascertaining whether potential clients might be interested in our products and services and then scheduling a time for our Sales Representatives to meet with each client.

To be successful as an appointment setter, you should be determined to achieve and surpass each of your work-related goals. Ultimately, an outstanding appointment setter will demonstrate a thorough understanding of the sales process, including ways in which to garner clients' interest in meeting with our Sales Representatives.

Appointment Setter Responsibilities:

  • Familiarizing yourself with essential details of our products and services.
  • Calling prospective clients using a list of phone numbers provided to you.
  • Accepting calls from prospective clients as they arise.
  • Fielding basic questions and concerns about the products and services we offer.
  • Scheduling a consultation between the prospective client and a Sales Representative.
  • Keeping a detailed log of calls, including those which were not answered.
  • Attempting to contact prospective clients who you have been unable to contact.
  • Informing the Manager of recurrent product-related complaints that warrant addressing.

Skills Required:

  • Sales Skills – Since appointment setters are often the first point of contact between a client and a company, they have basic knowledge of sales principles. They also know how to garner interest in the product or service that the company is selling
  • Customer Service Experience – Appointment setters have previous customer service experience, preferably in a call center environment. However, any kind of retail customer service is usually helpful for this position
  • Data Entry Skills – Successful appointment setters are skilled data entry employees who can type at fast speeds with high accuracy
  • Interpersonal Communication Skills – These professionals talk to clients all day through both phone calls and emails. As such, they are excellent with interpersonal communication skills in both verbal and written forms
  • Organization Skills – They also need to work with the schedules of multiple salespeople. As such, they are highly organized employees and always know what’s going on with each salesperson

 

 

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