Professional Industries:
- Health & social care
Job Type:
- Temporary
Reference Number:
JM5109057
Location:
Wilmslow, UK
Description:
Role: Appointment Setter
Location: Wilmslow
Salary: £20,000 - £25,000 (OTE £37,500)
Job type: Permanent
Job Description:
We are searching for a personable, thorough appointment setter to contact prospective clients via telephone and e-mail. The appointment setter's responsibilities include ascertaining whether potential clients might be interested in our products and services and then scheduling a time for our Sales Representatives to meet with each client.
To be successful as an appointment setter, you should be determined to achieve and surpass each of your work-related goals. Ultimately, an outstanding appointment setter will demonstrate a thorough understanding of the sales process, including ways in which to garner clients' interest in meeting with our Sales Representatives.
Appointment Setter Responsibilities:
- Familiarizing yourself with essential details of our products and services.
- Calling prospective clients using a list of phone numbers provided to you.
- Accepting calls from prospective clients as they arise.
- Fielding basic questions and concerns about the products and services we offer.
- Scheduling a consultation between the prospective client and a Sales Representative.
- Keeping a detailed log of calls, including those which were not answered.
- Attempting to contact prospective clients who you have been unable to contact.
- Informing the Manager of recurrent product-related complaints that warrant addressing.
Skills Required:
- Sales Skills – Since appointment setters are often the first point of contact between a client and a company, they have basic knowledge of sales principles. They also know how to garner interest in the product or service that the company is selling
- Customer Service Experience – Appointment setters have previous customer service experience, preferably in a call center environment. However, any kind of retail customer service is usually helpful for this position
- Data Entry Skills – Successful appointment setters are skilled data entry employees who can type at fast speeds with high accuracy
- Interpersonal Communication Skills – These professionals talk to clients all day through both phone calls and emails. As such, they are excellent with interpersonal communication skills in both verbal and written forms
- Organization Skills – They also need to work with the schedules of multiple salespeople. As such, they are highly organized employees and always know what’s going on with each salesperson
Categories:
Professional
