General Manager – Southend Airport

Job Type:
  • Permanent
Supply Chain Industries:
  • Aviation – Ground handling Services
Reference Number: EV-2031
Location:
Southend Airport, Southend-on-Sea, UK
Description:

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Role: General Manager
Location: Southend Airport
Salary: £45,000 - £50,000pa

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Role Profile:

Deekay are recruiting for an experienced an General Manager - Monday - Friday Shift

 

Duties:

  • As a General Manager, your responsibilities will include: Retaining and developing strong working relationships with stakeholders. Actively promoting the company's safety culture. Delivering an excellent level of service to customers. Controlling and managing targets and KPIs.
  • Addressing and resolving potential issues regarding service disruptions. Managing, motivating and developing the team.
  • Focusing on delivering 100 customer satisfaction. *Monitoring daily activities of the retail unit and other facilities within the coach station.  Producing regular reports regarding sales and revenue.
  • Previous experience in a large-scale customer service type operation
  • Extensive knowledge of Health and Safety regulations.
  • Great customer service skills and the ability to build strong relationships with internal and external stakeholders

 

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