- Aviation – Ground handling Services
Role: General Manager
Location: Southend Airport
Salary: £45,000 - £50,000pa
Deekay are recruiting for an experienced an General Manager - Monday - Friday Shift
- As a General Manager, your responsibilities will include: Retaining and developing strong working relationships with stakeholders. Actively promoting the company's safety culture. Delivering an excellent level of service to customers. Controlling and managing targets and KPIs.
- Addressing and resolving potential issues regarding service disruptions. Managing, motivating and developing the team.
- Focusing on delivering 100 customer satisfaction. *Monitoring daily activities of the retail unit and other facilities within the coach station. Producing regular reports regarding sales and revenue.
- Previous experience in a large-scale customer service type operation
- Extensive knowledge of Health and Safety regulations.
- Great customer service skills and the ability to build strong relationships with internal and external stakeholders