Head of Service – Infrastructure Planning Office – Oxford

Technical Industries:
  • Civil
Job Type:
  • Temporary
Reference Number: 10851
ox1 1nd


Role: Head of Service - Infrastructure Planning Office 
Location: Oxford
Rate: Negotiable


Role Purpose:

This is a brief overview of the key objectives of the job including the context within the team/department.

1.1 To assist the Director(s) and Assistant Director(s) dealing with the Major Infrastructure and Growth delivery including all capital infrastructure work to deliver an ambitious capital programme with a value of up to £1bn over 5 years. A particular focus on

  • Taking the responsibility for the ownership, management and delivery of the
  • Infrastructure Programme (as defined by the gateway process) from inception to completion with the particular focus on Governance, Programme and Project management.
  •  Management of human and financial resources, supply chain management and performance monitoring in accordance with the County Council’s governance arrangements.
  • Agreeing funding parameters, liaising with external funding partners, developers and internal/external stakeholders.
  • Providing the required performance information and reports for DFT, Homes England, the LEP and for internal purposes.
  • To work in partnership and matrix management with Planning, Design, Contract and Commercial Management Office.
  • To develop, implement and manage the Infrastructure Programme Management Office.

1.2 Leads on delivery of a programme that meets local and strategic transport infrastructure needs, policy priorities and the defined outcomes. Working in partnership with elected representatives as well as other key stakeholders, funders, developers, internal teams
and strategic engagement with the organisations engaged in the service supply chain.

Role Responsibilities
This is a list of the main duties or tasks that the post holder will be expected to undertake.

  1. To manage and continually improve the structure of the Team and its interface within the funding organisations, external stakeholders, developers and internal Directorate ensuring that it is not only able to comply with the technical specifications, delivery time including safety and financial requirements for the works but is responsive to the outcomes defined by the funders and the corporate priorities of the County Council.
  2. To lead the Programme Management Office with defined Projects & Programmes of a strategic and local significance undertaking the management, co-ordination and control embracing the full range of transportation, traffic, highway management, safety and civil engineering functions.
  3.  To manage, co-ordinate and monitor outputs through clear delegation of responsibilities within the overall organisation to ensure effective ownership and communications, improving the service by effective service procurement and supply chain management partnership and delivery
  4.  To manage and implement all aspects of projects and programmes work to comply with budgetary constraints, contract conditions and Best Value principles and achieve continuous improvement.
  5. To manage the set up and operation of Infrastructure Programme Management Office for the purpose of;
  •  Monitoring and reporting on finances, progress and risks
  • Governance
  • Decision making and meetings structure
  • Developing, implementing and continuously improving processes and procedures
  • Developing and implementing business management systems and project documentations
  • Managing links to funders, developers and key stakeholders
  • Preparation, monitoring and reporting on business and service plans, performance KPis
  • Conducting audits, developing and implementing continuous improvement plans
  • Managing Health and Safety, equality and other statutory obligations

6. Responsible for the compliance to CDM, Health and Safety, Equality, Environment and other statutory obligations
7. Leads, inspires and motivates managers and teams across the Council, through the efficient and effective management of services, staff and resources.
8. Engage with the Council's Service and Resource planning process, and wider financial management processes, to plan, manage and monitor financial and other resources to deliver the agreed service outputs and provide value for money.
9. Contributes to the development of the Council's objectives and vision and be able to align these with service delivery so that the customer is firmly at the heart of all we do.
10. Engages with staff and stakeholders to shape and agree priorities and objectives in line with the service plan and relevant corporate policies & external legislation.

11. Creates a clear sense of direction and ownership of objectives through the effective use of performance management processes ensuring delivery of required service standards.
12. Responsible for successful design and implementation of high-profile change programmes with impact across the Council or within a major service area. Will be required to work collaboratively with change managers and other parts of the Council to effect long term sustainable solutions for the future of service delivery.
13. Ensures employees of the council are developed and supported to create conditions for high performance and innovation and to enable them to reach required competencies to deliver services.
14. Builds strong relationships and develop opportunities to collaborate with other council services, external partners and communities to add value to the service.
15. Provides specific business, technical, service area expertise in the Council; propose advice, recommendations and solutions.
16. Drive organisational development and culture change within the Council by living the Council’s values, role modelling the behaviours we expect of all our people and encouraging/supporting others to do so.
17. Develop effective working relationships with elected members providing information, advice and intelligence as required to support them in their role as community leaders.
18. Deliver service specific responsibilities as agreed with the Director ensuring that the needs of all communities are fulfilled.


Deekay contact: Heather Fowler (0161 747 1234)


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