Making section 184 decisions under Housing Act 1996 Part VI & VII as amended by the Homelessness Reduction Act 2017.

- Carrying out enquiries to determine what duties are owed to applicants.

- Writing decision letters ceasing duty towards applicants for rent arrears, anti-social behaviour or abandonment under s.193(6)

- Creating personal housing plans with individual clients to assist them in resolving their homelessness under the Homelessness Reduction Act 2017.

- Issuing notification letters explaining what duties are owed to applicants